Shipping policy

Shipping Policy

Thank you for shopping with Seeds of Ilm! This Shipping Policy explains how and when your orders are processed, shipped, and delivered.

1. Order Processing Time

Orders are processed within 1–3 business days. You will receive a shipping confirmation with tracking information.

2. Shipping Time & Delivery

DHL Standard Free Shipping: 3–6 days; Africa: 4–9 days
FedEx Delivery Express (Insurance Protection): 2–4 days; Africa: 3–6 days
Remote areas: up to 15 business days

3. Tracking Your Order

You can track your order here:

👉 seedsofilm.store/apps/17TRACK?lang=en

4. Shipping Costs

Shipping fees are shown at checkout.

5. International Shipping

Delivery is offered to supported destinations in Asia, Oceania, Europe, North America and Africa. Availability is shown at checkout. If your country is not listed, contact us at contact@seedsofilm.store.

6. Customs & Import Taxes

Customers are responsible for any customs charges.

7. Delivery Issues

If your order is delayed, missing, or marked delivered but not received, contact us immediately.

8. Wrong Address Disclaimer

Seeds of Ilm is not responsible for incorrect addresses provided at checkout.

9. Contact

Email: contact@seedsofilm.store

Website: seedsofilm.store